The recent spread of the COVID-19 delta strain in NSW has again prompted the NSW Government to impose a number of restrictions on businesses. Since the early days of the pandemic, service NSW has been assisting to track the spread and possible infection of COVID via the QR code system.

This system requires certain businesses to display a scannable QR code at their premises, and for anyone entering the premises to scan the code. Businesses also need to ensure that there are reasonable steps in place to enforce individuals’ compliance with the requirements.

The NSW Government has recently announced that it will be compulsory for more types of businesses to display a Service NSW QR code effective from 12 July 2021 and for individuals to scan this code upon entering the premises.

These new regulations apply to the following venues/businesses:

  • Retail businesses and supermarkets
  • Individual shops within shopping centres
  • Shopping centres will also be asked to display QR codes at entry points where practicable
  • Gyms
  • Offices, including call centres
  • Manufacturing and warehousing
  • Universities and TAFE
  • Schools for including teachers and visitors (such as parents and contractors) but excluding students.

Whilst this was already an existing requirement for hospitality dine-in venues, it will now extend to take-away services.

Failure to comply with these new requirements could result in potential fines for the business and even a temporary closure in the case of serious breaches.


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The information provided in these blog articles is general in nature and is not intended to substitute for professional advice. If you are unsure about how this information applies to your specific situation we recommend you contact Employment Innovations for advice.