C-Sands

A Long Term Partnership Aids In The Sale Of Four Caltex Franchises

Employment Innovations has been assisting Carl for over 15 years across many business interests. With the imminent sale of four Caltex franchises he reached out to EI for help.

INDUSTRY

Franchise

SOLUTION

Outsourced Payroll
Employment Hero
EI Legal

YEAR JOINED

2003

“From my perspective, this is a complete service and I do not need anything else for the management of my HR and Payroll needs. I have been happy with Employment Innovations for a long time”

Carl D’Urso

BACKGROUND

Carl is an entrepreneurial businessman who has been the owner of 4 Victorian Caltex franchisees (C-Sands) since 2012. The franchises are supported by Employment Innovations outsourced payroll and HR Software services to manage the complete HR and payroll requirements for his staff. Carl has been using the Legal, Payroll and HR solutions of Employment Innovations for over 15 years across relying on the services to manage the requirements across many different businesses.

CHALLENGE

Carl has had a lengthy working relationship with EI relying on the advice and support as he purchases, manages and sells businesses. It is important for him to maintain a line of communication with senior stakeholders yet work with his account managers for the operational and service delivery aspects. His C-Sands franchisees have recently been acquired by the Caltex head office and Carl wanted to ensure that any staff redundancies were managed in an employee-focused capacity.

SOLUTION

Carl regularly communicated with his payroll partner via SMS for all processing approvals. As the payroll team were supported by HR specialists, he was able to liaise with his partner for HR advice in relation to paying in-line with Awards and ensuring compliance as staff were working in a casual hours capacity. Having the support of EI Legal ensured that Carl had support on-hand should he have any questions in relation to the managing employees through the process of selling a franchised business.

RESULT

Carl has continued to receive the same streamlined service and compliant advice has has come to expect from EI after being a client for over 15 years. Having the support has enabled Carl to focus on business operations and trading companies with the comfort that his HR, Payroll and Workplace Legal requirements are being looked after by experts.

MAKING EMPLOYMENT EASIER BY COMBINING HR, LEGAL & PAYROLL SERVICES WITH TECHNOLOGY