Convo Australia

Employment Innovations is a partner who improves critical thinking in HR policies and compliance.

With a solution of HR Connect, Employment Innovations was able to help Convo Australia amend their current policies and documents to align with compliance regulations.

INDUSTRY

Sign Language Interpreting Service

SOLUTION

HR Connect

EMPLOYEE SIZE

Australian team of 30

YEAR JOINED

May 2023

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“Everyone in the team is amazing. I am new to this level of leadership and management and the HR Connect team give me reassurance that we are compliant and acting in the best interests of the business and our people. Lana has been especially helpful in preparing for those difficult conversations relating to HR issues.”

Convo Australia

BACKGROUND

Convo Australia is a Global company operating in the US, Canada, UK and South Africa and provides Sign Language Interpreting services for deaf and hard of hearing people 24/7, through an app-based connection. The Convo Australia team all work remotely to provide on-demand access to Auslan interpreting, anywhere, anytime. 

CHALLENGE

With a growing team spread across different states, Convo Australia required expert support to ensure they were aligned with compliance and differing regulations. However, the amount of support they needed was moderate, which meant their current outsourced HR and Payroll services were becoming time consuming to navigate, and costly to keep implemented. 

SOLUTION

HR Connect provides advice and support to align companies with relevant legislation, while providing on-demand guidance and policy reviews when the need arises. HR Connect experts work to minimise risks, and assists businesses to reduce employee, performance, or compliance issues. Convo Australia required moderate assistance, where they can access expert advice in real-time while maintaining a more cost-effective service. HR Connect was able to tailor their services to support these requirements and come to a more beneficial arrangement. 

 

RESULT

The collaboration with HR Connect has empowered Convo Australia by offering dedicated professionals to audit their policies and documents, ensuring compliance and mitigating potential risks. Additionally, the partnership provides Convo Australia with valuable resources that actively support their employees and teams, contributing to a healthier and more productive work environment. Overall, this has been delivered at a reduced cost, tailored to the company’s needs and offers a solution more optimal for their current requirements.

“Everyone in the team is amazing. I am new to this level of leadership and management and the HR Connect team give me reassurance that we are compliant and acting in the best interests of the business and our people. Lana has been especially helpful in preparing for those difficult conversations relating to HR issues.”

Convo Australia

MAKING EMPLOYMENT EASIER BY COMBINING HR, LEGAL & PAYROLL SERVICES WITH TECHNOLOGY