Hello Australia
Having The Right HR Foundations In Place Allowed Hello Australia To Grow With Confidence
The Australian arm of this global educational exchange company required an outsourced HR solution to ensure it was growing with the support it needed.

INDUSTRY
Education

SOLUTION
Outsourced HR
Employment Hero

YEAR JOINED
2017
BACKGROUND
Hello Australia is an educational exchange company focused on helping international students realise their dream of living and working in Australia. With headquarters in Brazil and offices around Australia, they provide student services such as visa applications, jobs, accommodation, English language courses and more. As a small business scaling up in 2017, Jose realised the importance of putting the right HR foundation in place and approached Employment Innovations for help.
CHALLENGE
Hello Australia was a growing small business with very little internal HR knowledge. They identified a need for best-practice processes and documents along with on-demand support. As a small business focusing on growing throughout Australia, finding a cost-effective solution that could scale with their business was a primary consideration.
SOLUTION
Hello Australia initially engaged Employment Innovations for the Essentials service which provided a complete suite of compliant HR documents, unlimited phone advice along with representation in the unlikely event of any claims. Jose realised that he required additional support and moved to the HR Business Partner service which included access to a locally-based senior consultant providing in-house support at their head office.
RESULT
Hello Australia has grown with the comfort of having a best-practice HR foundations in place supporting the employee lifecycle across their national network of offices. Jose can now operate the business without thinking about HR and has comfort in knowing that his team has the support of a locally based consultant operating as an extension of the business.
MAKING EMPLOYMENT EASIER BY COMBINING HR, LEGAL & PAYROLL SERVICES WITH TECHNOLOGY