Momento Hospitality Group

How A Hospitality Group Grew By Outsourcing Its Casual Employees And Accessing HR Support

With over 400 casual staff across a number of venues, Momentoโ€™s internal HR team required an end-to-end outsourced employment and HR service.

INDUSTRY

Hospitality

SOLUTION

Outsourced HR
Outsourced Payroll
Simployable

YEAR JOINED

2017

โ€œEmployment Innovations has allowed us to shift our focus to internal HR activities. Our advisor is fantastic and it is a completely seamless process where we donโ€™t think twice about anythingโ€

Jessica Wheeler & Deborah Hudson

BACKGROUND

Momento Hospitality Group is a family run business that owns and manages a series of prominent hospitality venues in the North Western suburbs of Sydney. Starting with a bottle shop and tavern in the 1980โ€™s they now operate some of the most well known venues in the region and are a prominent employer with over 400 casual staff employed across the group. In 2017, with rising HR cost driven from the time taken to onboard, pay and off board staff along with staying on top of changing legislation, Momento approached Employment Innovations enquiring about the Outsourced Employment service.

CHALLENGE

With the group expanding, the primary requirement for Momento was to outsource the employment of its casual staff while having access to expert HR support for the internal human resource team, all at an ROI when compared to employing additional HR and payroll team members.

SOLUTION

Employment Innovations took over the employment of all casual staff for Momento shifting them to an Enterprise Agreement (EA) giving greater flexibility and cost savings when compared to the Modern Award. EI implemented Employment Hero which automated the on boarding and off boarding, leave management and timesheeting process for all casual staff which also streamlined the rostering process for Momento across each of tis venues. KeyPay was used for payroll processing as it connected to both Employment Hero and their accounting systems improving the review, approval and reporting for each pay cycle. EIโ€™s HR team managed all workplace grievances and claims while providing on demand advice and support to the internal HR team of Momento.

RESULT

Through outsourcing all casual staff to Employment Innovations and gaining access to a dedicated HR advisor, the internal HR team at Momento have been able to shift their focus onto internal activities with the confidence that all employment processes are being managed in a streamlined and compliant fashion.

MAKING EMPLOYMENT EASIER BY COMBINING HR, LEGAL & PAYROLL SERVICES WITH TECHNOLOGY