Northern Territory Respite Care
How an NDIS Provider Saved Time and Improved Compliance With an Outsourced HR and Payroll Solution
Operating as an NDIS Provider and under the SCHCADS Award meant compliance, reporting and support where all top priorities for NT Respite Care.
INDUSTRY
NDIS Provider
SOLUTION
Outsourced HR
Outsourced Payroll
Employment Hero
YEAR JOINED
2018
“Having an HR and Payroll provider who understands the award has helped with the running the operational side of the business. I am very happy with the system.”
BACKGROUND
NT Respite Care Plus is an NDIS registered group providing relief staff to full time carers of people who are sick or terminally ill within the Northern Territory. While a small organisation they required a provider that supported HR and Payroll platforms that seamlessly integrated, controlled rostering and on-boarding while additionally providing access to HR advice and support when needed. Compliance, reporting and process improvements were all non-negotiable for Lynn when it came to engaging a new supplier.
CHALLENGE
Operating under the SCHCADS Award, NT Respite Care needed a payroll and HR platform that had the Award requirements inbuilt and could provide on-demand support allowing the director time to run the operations confident that compliance was under control. Being Government funded they required the ability to save wage costs by controlling rostering within the platform thus limiting occasions when staff were rostered beyond 38hours or on back-to-back shifts triggering payment of overtime.
SOLUTION
Employment Innovations recommended a combined HR and Payroll solution including the implementation of Employment Hero and the KeyPay which had the SCHADS award in-built to ensure payroll compliance. EI was also able to provide access to a team of HR professionals who were competent in providing advice around the Award and relating to operating as an NDIS provider.
RESULT
NT Respite Care Plus now on-boards and manages the HR requirements for all employees through Employment Hero. As KeyPay integrates seamlessly, rostering and payroll is now a more streamlined process saving time and wage costs. With the support of a team of HR specialists, Lynn has moved away from many manual processes and has the confidence that her business has the level of compliance and reporting requirements that she requires.
MAKING EMPLOYMENT EASIER BY COMBINING HR, LEGAL & PAYROLL SERVICES WITH TECHNOLOGY