The Institute of Certified Bookkeepers (ICB)

Your on-demand and free* workplace advice service providing you with access
to industry experts when faced with HR questions from your clients.

Exclusive offers for ICB Members

Employment Innovations (EI) are pleased to have partnered with The Institute of Certified Bookkeepers (ICB) as the exclusive national HR & Payroll Approved Product for members and their clients.

Employment Innovation’s purpose is to make employment easier by combining HR, Payroll and Legal Services with Technology to make Australian employers compliant and more productive.

Employment Innovation has partnered with the ICB to create two unique offers which provide its members access to workplace advice and support when faced with any HR compliance question.

ICB Member benefits

As an ICB Member, you can access Employment Innovations’ services and support, through one of two tailored offers below.


Three (3) queries per annum for you to gain expert advice via telephone or email on behalf of your clients.




Unlimited support over a 12 month period for you to gain access to our HR experts via telephone or email on behalf of your clients.

$49 per month

or $495 per annum (ex GST)

Fair Use code:

These offers are subject to a Fair Use Code which is intended to ensure the availability of services to all members and other subscribers to EI’s services when they need it and that the services are not used or abused in a manner deemed “unreasonable or excessive” by EI.

Under the “ICB Free” option, workplace advice will be limited to one (1) query per week and up to three (3) queries per annum (1.5 hours in total) and for “ICB Connect” it will be deemed “excessive, non-ordinary or unreasonable” where a member’s use of that service “exceeds more than 6 hours per month averaged over a period of not less than three (3) consecutive months”.


Advisory service and award coverage:

Employment Innovations offers advice to businesses across all national Modern Awards; however, the WA State Award system‘ is not included within the scope of our service offering.


Special rebates for members:

Where a member brokers a service or services for their clients resulting in sum of annuity revenue to EI exceeding $7,500 per annum, the “ICB Connect” service for that member will be offered on a complimentary basis from the commencement of the next 12 month term.

Solutions for your clients

ICB Members can access the below solutions & support for their clients at exclusive rates.

Request a callback

Your clients can request one (1) callback from our HR Advisory Team per annum to help them navigate a complex issue on a complimentary basis. The callback service is provided in addition to the ICB Free service for members.

HR Connect

Provide your clients with a discounted offer to Employment Innovations workplace advisory product HR Connect. Your clients will gain unlimited and direct access to our expert HR team for any workplace advisory requirement along with a complete HR compliance audit, access to a broad set of HR documents and tools and backing but representation in the event of a claim.

  • < 25 employees $290 per month (normally $330 per month);
  • +25 employees $11 per employee (normally $13 per employee).

HR Consulting

For an hourly fee or on a retained basis, one of EI’s local HR partners can be available on-site to help your clients navigate the most complex HR issues and also improve the performance and retention of key staff.

Payroll Solutions

As one of the largest payroll bureaus in Australia, you can have confidence brokering a solution with our team. Along with preferential rates for clients of ICB members, EI’s payroll solutions include payroll software, a complete managed service with on-shore dedicated payroll support and integration with accounting systems such as Xero, MYOB, Netsuite and Quickbooks.

Legal Services

EI’s employment law solicitors have considerable experience in all legal issues which arise in your client’s workplace. Their approach is practical, and the legal services are tailored to the optimum commercial outcomes and desires of each individual client.

Migration Services

EI’s migration partner has the expertise and experience to deliver a complete one-stop solution for recruiting and onboarding skilled overseas workers. As an ICB Member, your referred clients will receive a 30-minute free consultation and 10% off any further migration services.

Access Your ICB Benefits Today!

ICB Members can access the solutions & support for their clients at exclusive rates. Just fill in the form and one of our HR experts will be in touch shortly.