Single Touch Payroll (STP) & MyGov

Need more help with this topic?

The following FAQ has been prepared to assist employees and employers in the transition to myGov.

What does STP mean to me as an employee?​

It means that your income, tax and super will be reported to the ATO in real time. It does not change the way you get paid, just the way your earnings are reported to the ATO.

EOFY payment summaries will no longer be required.

​How would I know if my employer has sent my earning using Single Touch Payroll?

As of 1 July 2019 every employer in Australia is required to send real-time payments via STP to the ATO. You may still need to speak to your manager, HR or payroll department as there are some cases where businesses have exemptions.

How would I access my earnings?

If your employer reports earnings through STP, your salary, tax and super will be available in your MyGov account.

What is MyGov?

It is a secure way to access government services online (e.g. Centrelink, Child Support, Medicare, ATO, etc.). You can turn on notifications so that your information in relation to these services are securely deliver to your email address (no more letters, statements, etc).

Is MyGov required?

With the introduction of STP (Single Touch Payroll) and the elimination of paper based payment summaries, your MyGov account will soon be required. Single Touch Payroll will be compulsory for all employers from 1st July 2019.

Do we all have a MyGov account automatically created?

No, individuals need to register. Visit here and follow the steps.

Click here for more information on how to create your MyGov account.

How do I link all my services?

Once the account has been created you can link as many services as you may need. Ensure you select the correct option, there is a help button for more details.

Where do I find my income for the financial year?

You first need to ensure your employer is submitting your payroll data through STP. Not all companies are STP ready and employers with 19 employees or less are not obliged to be STP compliant.

If your company is lodging payroll data through STP. You will find your income, tax and any other reportable item under the ATO Option in the home page.

Click on “View My Income Statements”

How would I know that my employer has submitted all payroll events for the financial year and I am ready to do my personal tax?

The Status of your income statement will change from “Year to Date” or “No Tax Ready” to “Tax Ready”.

What if my employer has made amendments?

Your employer has until the 14th of August to make changes to the income year. If you have already done your personal tax, the ATO will be in contact with you. If you are in credit, the ATO will pay the funds into your nominated bank account. If you are in negative (owe monies to the ATO), the ATO will contact you directly (they won’t direct debit any amounts from your account).

More details

If you would like some assistance on getting your account ready or questions on your existing account please contact:

MyGov Helpdesk 13 23 07, select “Option 1″

The MyGov Helpdesk is open from 7:00am to 10:00pm Monday to Friday and 10:00am to 5:00pm on weekends.

About Employment Innovations

Employment Innovations is one of Australia’s leading providers of employment services designed to increase productivity and ensure compliance. Its services and solutions include all the tools that every Australian small to medium sized employer needs – including workplace advicelegal servicespayroll solutionsmigrationhuman resource management and HR software.



The information provided in these blog articles is general in nature and is not intended to substitute for professional advice. If you are unsure about how this information applies to your specific situation we recommend you contact Employment Innovations for advice.

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