Outsourced Human Resources & Partnering

Choose from our HR Essentials Solution, HR Partner Bundle or On-Demand HR Consulting Service.

See how Employment Innovations can work for you

At Employment Innovations, we provide proven outsourced HR solutions specifically designed to help Australian SMEs, Australia-wide.

Our team of dedicated HR consultants are experts in their field, and can act as an extension of your business. We deliver HR support locally, and our team is available on-demand, both virtually or on-site as required to assist with human resource management.

When you choose to partner with Employment Innovations, our expert consultants can help provide your managers with the right tools, expertise and legislative knowledge, as well as on-demand advisory and compliance solutions, depending on the needs of your business.

Our solutions can combine with our HR software, Employment Hero, and can also be bundled with an Employee Assistance Program (EAP).

Lean HR, what we believe

Our Lean HR model recognises that line managers can absorb many HR responsibilities and play a key role in talent management when given access to the right tools, training and expertise. Here are the eight principles that both we and our clients are applying proactively to deliver innovative HR to more Australian businesses.

Simplifying HR management and administration through cloud HR software.

Giving managers access to HR expertise for better and faster decision making.

Aligning HR goals with company objectives.

Promoting genuine coaching and conversations between managers and employees.

Providing HR tools to ensure role clarity, drive the right behaviours, manage performance and develop employees.

Measuring and improving employee engagement by collecting and acting on regular feedback.

Reasonably predicting turnover to reduce time to hire

Continuously improving the health of HR in the business.

Are you keeping your finger on the pulse?

HR processes and legislation are evolving quickly. When your business grows and your internal landscape evolves, will you know how to look after your HR needs?

You can’t be an expert in everything. The benefit that an outsourced HR provider offers is that experience and knowledge is shared across a team of professionals. This combined expertise cannot be compared to a stand-alone HR Manager, who is often confronted with situations that fall outside of their area of expertise. This can be stressful for the HR Manager, but also a risk to your business.

Whether you’re looking to ensure your HR procedures are compliant, or you’re seeking an HR solutions expert for all facets of your business, our HR partners can offer you the security of an extended HR team. They can tap into a huge network of other HR Partners, payroll software specialists and Employment Lawyers to provide whole-of-business focused HR solutions.

Sharing ideas and strategies with an outsourced HR partner means you can access additional resources and assistance with industrial relations, whilst at the same time feeling supported and confident in any business decisions made.

Find out how we can offer an added layer of support to your existing infrastructure with our HR solutions.

Are you keeping your finger on the pulse?

HR processes and legislation are evolving quickly. When your business grows and your internal landscape evolves, will you know how to look after your HR needs?

You can’t be an expert in everything. The benefit that an outsourced HR provider offers is that experience and knowledge is shared across a team of professionals. This combined expertise cannot be compared to a stand-alone HR Manager, who is often confronted with situations that fall outside of their area of expertise. This can be stressful for the HR Manager, but also a risk to your business.

Whether you’re looking to ensure your HR procedures are compliant, or you’re seeking an HR solutions expert for all facets of your business, our HR partners can offer you the security of an extended HR team. They can tap into a huge network of other HR Partners, payroll software specialists and Employment Lawyers to provide whole-of-business focused HR solutions.

Sharing ideas and strategies with an outsourced HR partner means you can access additional resources and assistance with industrial relations, whilst at the same time feeling supported and confident in any business decisions made.

Find out how we can offer an added layer of support to your existing infrastructure with our HR solutions.

HR Partner

 

From: $1,050 per month

Remove the complexity from your business operations and let us cover all your human resource needs with a dedicated HR professional who operates as an extension of your management team. Limit business risks and enjoy peace of mind by providing your management and staff with access to the right HR tools, processes and training.

Our premium service offers a proactive HR solution to deliver commercially focused outcomes for your business.

April Nowak - Senior Implementations & Payroll Business Partner

HR Partner Features

Unlimited HR & Workplace Advice
Full HR Audit & Strategic Planning
HR Documents & Tools
Representation & Mediation
Managing Grievances & Investigations
Dedicated HR Business Partner
HR Software Implementation, Training & Administration
Additional HR Projects

April Nowak - Senior Implementations & Payroll Business Partner

HR Partner Inclusions

 

HR Partner
UNLIMITED WORKPLACE ADVICE
Phone and email support (8:30 am to 5:30 pm AEST/AEDT)
Maximum number of authorised contacts 3
Access advice within 24 hours of signing up  
COMPLIANCE AUDIT
Audit against Fair Work Act & NES
WHS health check
Review of up to 6 contract templates and 20 workplace policies
Compliance audit
Annual HR audit
HR DOCUMENTS
Access to over 200 HR documents and tools
WHS DOCUMENTS & TOOLS
Access to WHS tools and documents to create a WHS Management System
REPRESENTATION
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims
HR PARTNER
Dedicated HR partner available during business hours
Maximum number of HR partner hours per week (averaged over 12 months)  
HR software administering, optimisation & training
Assistance for managers in drafting HR documents  
Coach managers in performance management
Manage employee engagement
On-site HR Additional fees apply
HR PLANNING AND EXECUTION
Development of an annual One Page HR Plan
Develop HR priorities aligned to business goals
Develop HR priorities to improve the health of HR
Execute HR priorities aligned with the One Page HR Plan
HR SOFTWARE Required
Employment Hero Premium
Employee file management
Paperless onboarding
Cloud HR document storage
Performance & goal setting
Employee benefits
Payroll integration
Manage employee engagement
SAFETY (WHS) PARTNER Optional Add On
WHS MANAGEMENT SYSTEM (WHSMS) Optional Add On
EMPLOYEE ASSISTANCE PROGRAM Optional Add On

HR Partner Inclusions

 

UNLIMITED WORKPLACE ADVICE
Phone and email support (8:30 am to 5:30 pm AEST/AEDT)
 
Maximum number of authorised contacts
3
Access advice within 24 hours of signing up
COMPLIANCE AUDIT
Audit against Fair Work Act & NES
WHS health check
Review of up to 6 contract templates and 20 workplace policies
Compliance audit
Annual HR audit
HR DOCUMENTS
Access to over 200 HR documents and tools
WHS DOCUMENTS & TOOLS
Access to WHS tools and documents to create a WHS Management System
REPRESENTATION
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims
HR PARTNER
Dedicated HR partner available during business hours
Maximum number of HR partner hours per week (averaged over 12 months)
HR software administering, optimisation & training
Assistance for managers in drafting HR documents
Coach managers in performance management
Manage employee engagement
On-site HR
Additional fees apply
HR PLANNING AND EXECUTION
Development of an annual One Page HR Plan
Develop HR priorities aligned to business goals
Develop HR priorities to improve the health of HR
Execute HR priorities aligned with the One Page HR Plan
HR SOFTWARE
Required
Employment Hero Premium
Employee file management
Paperless onboarding
Cloud HR document storage
 
Performance & goal setting
Employee benefits
Payroll integration
Manage employee engagement
SAFETY (WHS) PARTNER
Optional Add On
WHS MANAGEMENT SYSTEM (WHSMS)
Optional Add On
EMPLOYEE ASSISTANCE PROGRAM
Optional Add On

HR Consulting

(On-Demand Service)
POA: Hourly rate

When it comes to human resources, we know that a one size fits all approach does not always work, especially when companies face different HR challenges depending on their size, industry and lifecycle stage.

Our on-demand HR consulting service delivers tailored and pragmatic HR solutions from one-off project engagements to ongoing support models for companies of all types, sizes, organisation structures and industries.

HR Consulting Features

Management Training
Representation & Mediation
HR Software Implementation & Training
Contract & Policy Review
HR Compliance
Restructuring & Redundancies
Leadership Development

HR Advice & Strategic Planning
HR Frameworks & Processes
Full Compliance Audit
HR Documents & Tools
Managing Grievances & Investigations
Performance Management Systems

Management Training
Representation & Mediation
HR Software Implementation & Training
Contract & Policy Review
HR Compliance
Restructuring & Redundancies
Leadership Development
HR Advice & Strategic Planning
HR Frameworks & Processes
Full Compliance Audit
HR Documents & Tools
Managing Grievances & Investigations
Performance Management Systems

 

HR Essentials

 

From: $250 per month

Looking for the essentials only? Have one-off questions you need answered? Need access to HR documents, policies and tools? Instead of partnering with a dedicated HR consultant, our HR Essentials service delivers unlimited workplace advice (backed by representation in the event of a claim), a compliance audit, and assistance with your ongoing HR needs throughout the year.

April Nowak - Senior Implementations & Payroll Business Partner

HR Essentials Features

Unlimited HR & Workplace Advice
Compliance Audit
Audit against Fair Work Act & NES
HR Documents & Tools
Representation

April Nowak - Senior Implementations & Payroll Business Partner

HR Essentials Inclusions

 

HR Essentials
UNLIMITED WORKPLACE ADVICE
Phone and email support (8:30 am to 5:30 pm AEST/AEDT)
Maximum number of authorised contacts 3
Access advice within 24 hours of signing up
COMPLIANCE AUDIT
Audit against Fair Work Act & NES
WHS health check
Review of up to 6 contract templates and 20 workplace policies
Compliance audit
Annual HR audit
HR DOCUMENTS
Access to over 200 HR documents and tools
WHS DOCUMENTS & TOOLS
Access to WHS tools and documents to create a WHS Management System
REPRESENTATION
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims
SAFETY (WHS) PARTNER Optional Add On
WHS MANAGEMENT SYSTEM (WHSMS) Optional Add On
EMPLOYEE ASSISTANCE PROGRAM Optional Add On

HR Essentials Inclusions

 

UNLIMITED WORKPLACE ADVICE
Phone and email support (8:30 am to 5:30 pm AEST/AEDT)
 
Maximum number of authorised contacts
3
Access advice within 24 hours of signing up
 
COMPLIANCE AUDIT
Audit against Fair Work Act & NES
WHS health check
Review of up to 6 contract templates and 20 workplace policies
 
Compliance audit
 
Annual HR audit
 
HR DOCUMENTS
Access to over 200 HR documents and tools
WHS DOCUMENTS & TOOLS
Access to WHS tools and documents to create a WHS Management System
REPRESENTATION
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims
 
SAFETY (WHS) PARTNER
Optional Add On
WHS MANAGEMENT SYSTEM (WHSMS)
Optional Add On
EMPLOYEE ASSISTANCE PROGRAM
Optional Add On
ABOUT THE SERVICE

HR Partner

 

From: $1,050 per month

Remove the complexity from your business operations and let us cover all your human resource needs with a dedicated HR professional who operates as an extension of your management team. Limit business risks and enjoy peace of mind by providing your management and staff with access to the right HR tools, processes and training.

Our premium service offers a proactive HR solution to deliver commercially focused outcomes for your business.

April Nowak - Senior Implementations & Payroll Business Partner
FEATURES

HR Partner Features

Unlimited HR & Workplace Advice
Full HR Audit & Strategic Planning
HR Documents & Tools
Representation & Mediation
Managing Grievances & Investigations
Dedicated HR Business Partner
HR Software Implementation, Training & Administration
Additional HR Projects

April Nowak - Senior Implementations & Payroll Business Partner
SEE INCLUSIONS

HR Partner Inclusions

 

HR Partner
UNLIMITED WORKPLACE ADVICE
Phone and email support (8:30 am to 5:30 pm AEST/AEDT)
Maximum number of authorised contacts 3
Access advice within 24 hours of signing up  
COMPLIANCE AUDIT
Audit against Fair Work Act & NES
WHS health check
Review of up to 6 contract templates and 20 workplace policies
Compliance audit
Annual HR audit
HR DOCUMENTS
Access to over 200 HR documents and tools
WHS DOCUMENTS & TOOLS
Access to WHS tools and documents to create a WHS Management System
REPRESENTATION
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims
HR PARTNER
Dedicated HR partner available during business hours
Maximum number of HR partner hours per week (averaged over 12 months)  
HR software administering, optimisation & training
Assistance for managers in drafting HR documents  
Coach managers in performance management
Manage employee engagement
On-site HR Additional fees apply
HR PLANNING AND EXECUTION
Development of an annual One Page HR Plan
Develop HR priorities aligned to business goals
Develop HR priorities to improve the health of HR
Execute HR priorities aligned with the One Page HR Plan
HR SOFTWARE Required
Employment Hero Premium
Employee file management
Paperless onboarding
Cloud HR document storage
Performance & goal setting
Employee benefits
Payroll integration
Manage employee engagement
SAFETY (WHS) PARTNER Optional Add On
WHS MANAGEMENT SYSTEM (WHSMS) Optional Add On
EMPLOYEE ASSISTANCE PROGRAM Optional Add On

HR Partner Inclusions

 

UNLIMITED WORKPLACE ADVICE
Phone and email support (8:30 am to 5:30 pm AEST/AEDT)
 
Maximum number of authorised contacts
3
Access advice within 24 hours of signing up
COMPLIANCE AUDIT
Audit against Fair Work Act & NES
WHS health check
Review of up to 6 contract templates and 20 workplace policies
Compliance audit
Annual HR audit
HR DOCUMENTS
Access to over 200 HR documents and tools
WHS DOCUMENTS & TOOLS
Access to WHS tools and documents to create a WHS Management System
REPRESENTATION
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims
HR PARTNER
Dedicated HR partner available during business hours
Maximum number of HR partner hours per week (averaged over 12 months)
HR software administering, optimisation & training
Assistance for managers in drafting HR documents
Coach managers in performance management
Manage employee engagement
On-site HR
Additional fees apply
HR PLANNING AND EXECUTION
Development of an annual One Page HR Plan
Develop HR priorities aligned to business goals
Develop HR priorities to improve the health of HR
Execute HR priorities aligned with the One Page HR Plan
HR SOFTWARE
Required
Employment Hero Premium
Employee file management
Paperless onboarding
Cloud HR document storage
 
Performance & goal setting
Employee benefits
Payroll integration
Manage employee engagement
SAFETY (WHS) PARTNER
Optional Add On
WHS MANAGEMENT SYSTEM (WHSMS)
Optional Add On
EMPLOYEE ASSISTANCE PROGRAM
Optional Add On
ABOUT THE SERVICE

HR Consulting

(On-Demand Service)
POA: Hourly rate

When it comes to human resources, we know that a one size fits all approach does not always work, especially when companies face different HR challenges depending on their size, industry and lifecycle stage.

Our on-demand HR consulting service delivers tailored and pragmatic HR solutions from one-off project engagements to ongoing support models for companies of all types, sizes, organisation structures and industries.

FEATURES

HR Consulting Features

Management Training
Representation & Mediation
HR Software Implementation & Training
Contract & Policy Review
HR Compliance
Restructuring & Redundancies
Leadership Development

HR Advice & Strategic Planning
HR Frameworks & Processes
Full Compliance Audit
HR Documents & Tools
Managing Grievances & Investigations
Performance Management Systems

Management Training
Representation & Mediation
HR Software Implementation & Training
Contract & Policy Review
HR Compliance
Restructuring & Redundancies
Leadership Development
HR Advice & Strategic Planning
HR Frameworks & Processes
Full Compliance Audit
HR Documents & Tools
Managing Grievances & Investigations
Performance Management Systems

 

ABOUT THE SERVICE

HR Essentials

 

From: $250 per month

Looking for the essentials only? Have one-off questions you need answered? Need access to HR documents, policies and tools? Instead of partnering with a dedicated HR consultant, our HR Essentials service delivers unlimited workplace advice (backed by representation in the event of a claim), a compliance audit, and assistance with your ongoing HR needs throughout the year.

April Nowak - Senior Implementations & Payroll Business Partner
FEATURES

HR Essentials Features

Unlimited HR & Workplace Advice
Compliance Audit
Audit against Fair Work Act & NES
HR Documents & Tools
Representation

April Nowak - Senior Implementations & Payroll Business Partner
SEE INCLUSIONS

HR Essentials Inclusions

 

HR Essentials
UNLIMITED WORKPLACE ADVICE
Phone and email support (8:30 am to 5:30 pm AEST/AEDT)
Maximum number of authorised contacts 3
Access advice within 24 hours of signing up
COMPLIANCE AUDIT
Audit against Fair Work Act & NES
WHS health check
Review of up to 6 contract templates and 20 workplace policies
Compliance audit
Annual HR audit
HR DOCUMENTS
Access to over 200 HR documents and tools
WHS DOCUMENTS & TOOLS
Access to WHS tools and documents to create a WHS Management System
REPRESENTATION
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims
SAFETY (WHS) PARTNER Optional Add On
WHS MANAGEMENT SYSTEM (WHSMS) Optional Add On
EMPLOYEE ASSISTANCE PROGRAM Optional Add On

HR Essentials Inclusions

 

UNLIMITED WORKPLACE ADVICE
Phone and email support (8:30 am to 5:30 pm AEST/AEDT)
 
Maximum number of authorised contacts
3
Access advice within 24 hours of signing up
 
COMPLIANCE AUDIT
Audit against Fair Work Act & NES
WHS health check
Review of up to 6 contract templates and 20 workplace policies
 
Compliance audit
 
Annual HR audit
 
HR DOCUMENTS
Access to over 200 HR documents and tools
WHS DOCUMENTS & TOOLS
Access to WHS tools and documents to create a WHS Management System
REPRESENTATION
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims
 
SAFETY (WHS) PARTNER
Optional Add On
WHS MANAGEMENT SYSTEM (WHSMS)
Optional Add On
EMPLOYEE ASSISTANCE PROGRAM
Optional Add On

How does it work?

Step 01.

Depending on the level of service required, you will receive a dedicated HR consultant or an advisory team, who will work with you to assist with human resources in your business.

Step 03.

Your HR service can include help to maintain and administer Employment Hero, your HR software which taps into all key HR metrics, employee files, HR workflows and HR documents.

Step 02.

Your business gains access to outsourced HR expertise, coaching and workplace advice via your consultant or team, including help managing investigations, under-performance, grievance and misconduct issues. Legal advice is backed by representation in the event of any complex workplace claim (at no extra cost) through our partner EI Legal.

Step 04.

On-site HR support can be provided on-demand. Depending on your package, your outsourced HR service may also include a certain number of on-site hours per annum.
Step 01.

Depending on the level of service required, you will receive a dedicated HR consultant or an advisory team, who will work with you to assist with human resources in your business.

Step 02.

Your business gains access to outsourced HR expertise, coaching and workplace advice via your consultant or team, including help managing investigations, under-performance, grievance and misconduct issues. Legal advice is backed by representation in the event of any complex workplace claim (at no extra cost) through our partner EI Legal.

Step 03.

Your HR service can include help to maintain and administer Employment Hero, your HR software which taps into all key HR metrics, employee files, HR workflows and HR documents.

Step 04.

On-site HR support can be provided on-demand. Depending on your package, your outsourced HR service may also include a certain number of on-site hours per annum.

Service benefits

We deliver pragmatic HR services and employment relations support to companies of all sizes and industries. Our HR partner solution provides businesses with the ultimate level of human resource consulting and support, so you can focus on the important things. We’re an expert-run, fully managed HR service providing the best for Australian businesses.

Save time

Outsourcing your HR allows you to focus on other important business functions

Save money

Outsourced HR solutions are delivered at a fraction of the cost of traditional approaches, providing HR access at less than the cost of a headcount

Gain peace of mind

Comprehensive HR support and consulting services for your business

Improve retention

Increase employee engagement and improve retention with the right HR solution

Expert local support

HR consultants are seasoned professionals, providing actionable pragmatic advice locally, throughout Australia

Hear from some of our HR clients

Navy Canteens partnered with Employment Innovations outsourced HR, Payroll and Finance solutions to transform their business operations:

“Our HR and Payroll Partners are amazing people to work with. We are blown away by how professional and responsive they are. They have saved my sanity. We thought Employment Innovations would be a good decision, but it’s been the best decision we have made. We are so happy and thankful we chose EI to partner with.”

NAVY CANTEENS

Cronulla Sharks partnered with Employment Innovations to seek guidance through a two year refurbishment needing an in-house HR partner:

“I couldn’t ask for anything more than what our HR Partner has been able to deliver to the Club. They are professional, always available and have been instrumental in transforming the HR processes of The Sharks Leagues Club.”

CRONULLA SHARKS LEAGUE CLUB

Brookvale was drove a renewed focus on business growth through compliance, HR and improved processes thanks to Employment Innovations:

“We can now focus on our business operations having mitigated our exposure to HR risk. We can see that HR is like building a house in that you need to have the foundations right before you can build – the things that our HR partner has put in place have been excellent. We completely trust the partnership we have.”

BROOKVALE INDUSTRIAL MAINTENANCE

Who are we?

Employment Innovations has helped Australian SMEs for over 25 years. Since 1992, we have packaged together unlimited HR advice, compliance, HR software administration, peace of mind and employee benefits to deliver the ultimate, on-demand outsourced solutions for Australian businesses.

Meet the team

We believe that the strongest teams foster diverse personalities, talents and skills. We use our experience to help others achieve their best.

Alana Giddy - Head of HR - Employment Innovations

ALANA GIDDY

Head of HR

Jessica Wilkins - Head of People & Culture - Employment Innovations

JESSICA WILKINS

Head of People & Culture

Brooke McMahon - HR Partner - Employment Innovations

BROOKE MCMAHON

Senior HR Partner

Amanda Meredith - HR Partner, Melbourne | Employment Innovations

AMANDA MEREDITH

HR Partner
Phillip Hamilton - HR Partner - Employment Innovations

PHILLIP HAMILTON

HR Partner
Hannah Gibson - HR Partner, Brisbane - Employment Innovations

HANNAH GIBSON

HR Partner
Tracey Black - HR Partner, Melbourne | Employment Innovations

TRACEY BLACK

HR Partner
Rianna Shanks - HR Partner - Employment Innovations

RIANNA SHANKS

HR Partner
Ashleigh Lindsay - HR Partner, Brisbane - Employment Innovations

ASHLEIGH LINDSAY

HR Partner

Hayley McLachlan - HR Partner - Employment Innovations

HAYLEY MCLACHLAN

HR Partner

Amanda Gordon - HR Patner | Employment Innovations

AMANDA GORDON

HR Partner

Jessie Bitterlin - HR Patner | Employment Innovations

JESSIE BITTERLIN

HR Partner

Outsourced HR Partner locations

Access efficient HR advice and support from a team of HR experts in:

Looking for a tailored HR solution?

To speak to one of our HR consultants, or find out more about our HR outsourcing services, just fill out the form below and we’ll be in touch.