Outsourced Human Resources & Partnering
Choose from our HR Connect Solution, HR Partner Bundle or On-Demand HR Consulting Service.

See how Employment Innovations can work for you
At Employment Innovations, we provide proven outsourced HR solutions specifically designed to help Australian SMEs, Australia-wide.
Our team of dedicated HR consultants are experts in their field, and can act as an extension of your business. We deliver HR support locally, and our team is available on-demand, both virtually or on-site as required to assist with human resource management.
When you choose to partner with Employment Innovations, our expert consultants can help provide your managers with the right tools, expertise and legislative knowledge, as well as on-demand advisory and compliance solutions, depending on the needs of your business.
Our solutions can combine with our HR software, Employment Hero, and can also be bundled with an Employee Assistance Program (EAP).
Flexible Outsourced HR solutions, designed
to meet your business needs
HR Partner
Remove the complexity from your business operations and let us cover all your human resource needs with a dedicated HR professional who operates as an extension of your management team. Limit business risks and enjoy peace of mind by providing your management and staff with access to the right HR tools, processes and training.
Our premium service offers a proactive HR solution to deliver commercially focused outcomes for your business.

HR Partner Features
Unlimited HR & Workplace Advice
Full HR Audit & Strategic Planning
HR Documents & Tools
Representation & Mediation
Managing Grievances & Investigations
Dedicated HR Business Partner
HR Software Implementation, Training & Administration
Additional HR Projects

HR Partner Inclusions
HR Partner | |
UNLIMITED WORKPLACE ADVICE | |
Phone and email support (8:30 am to 5:30 pm AEST/AEDT) | |
Maximum number of authorised contacts | 3 |
Access advice within 24 hours of signing up | |
COMPLIANCE AUDIT | |
Audit against Fair Work Act & NES | |
WHS health check | |
Review of up to 6 contract templates and 20 workplace policies | |
HR DOCUMENTS | |
Access to over 200 HR documents and tools |
|
WHS DOCUMENTS & TOOLS | |
Access to WHS tools and documents |
|
REPRESENTATION | |
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims | |
HR PARTNER | |
Dedicated HR partner available during business hours |
|
Maximum number of HR partner hours per week (averaged over 12 months) | |
HR software administering, optimisation & training | |
Assistance for managers in drafting HR documents | |
Coach managers in performance management | |
Manage employee engagement | |
On-site HR | Additional fees apply |
HR PLANNING AND EXECUTION | |
Development of an annual One Page HR Plan |
|
Develop HR priorities aligned to business goals | |
Develop HR priorities to improve the health of HR | |
Execute HR priorities aligned with the One Page HR Plan | |
HR SOFTWARE | Required |
Employment Hero Premium | |
Employee file management | |
Paperless onboarding | |
Cloud HR document storage | |
Performance & goal setting | |
Employee benefits | |
Payroll integration | |
Manage employee engagement | |
SAFETY (WHS) PARTNER | Optional Add On |
WHS MANAGEMENT SYSTEM (WHSMS) | Optional Add On |
EMPLOYEE ASSISTANCE PROGRAM | Optional Add On |
HR Partner Inclusions
UNLIMITED WORKPLACE ADVICE |
Phone and email support (8:30 am to 5:30 pm AEST/AEDT) |
Maximum number of authorised contacts |
3 |
Access advice within 24 hours of signing up |
COMPLIANCE AUDIT |
Audit against Fair Work Act & NES |
WHS health check |
Review of up to 6 contract templates and 20 workplace policies |
HR DOCUMENTS |
Access to over 200 HR documents and tools |
WHS DOCUMENTS & TOOLS |
Access to WHS tools and documents |
REPRESENTATION |
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims |
HR PARTNER |
Dedicated HR partner available during business hours |
Maximum number of HR partner hours per week (averaged over 12 months) |
HR software administering, optimisation & training |
Assistance for managers in drafting HR documents |
Coach managers in performance management |
Manage employee engagement |
On-site HR |
Additional fees apply |
HR PLANNING AND EXECUTION |
Development of an annual One Page HR Plan |
Develop HR priorities aligned to business goals |
Develop HR priorities to improve the health of HR |
Execute HR priorities aligned with the One Page HR Plan |
HR SOFTWARE |
Required |
Employment Hero Premium |
Employee file management |
Paperless onboarding |
Cloud HR document storage |
Performance & goal setting |
Employee benefits |
Payroll integration |
Manage employee engagement |
SAFETY (WHS) PARTNER |
Optional Add On |
WHS MANAGEMENT SYSTEM (WHSMS) |
Optional Add On |
EMPLOYEE ASSISTANCE PROGRAM |
Optional Add On |
HR Consulting
(On-Demand Service)
When it comes to human resources, we know that a one size fits all approach does not always work, especially when companies face different HR challenges depending on their size, industry and lifecycle stage.
Our on-demand HR consulting service delivers tailored and pragmatic HR solutions from one-off project engagements to ongoing support models for companies of all types, sizes, organisation structures and industries.

HR Consulting Features
Management Training
Representation & Mediation
HR Software Implementation & Training
Contract & Policy Review
HR Compliance
Restructuring & Redundancies
Leadership Development
HR Advice & Strategic Planning
HR Frameworks & Processes
Full Compliance Audit
HR Documents & Tools
Managing Grievances & Investigations
Performance Management Systems
Management Training
Representation & Mediation
HR Software Implementation & Training
Contract & Policy Review
HR Compliance
Restructuring & Redundancies
Leadership Development
HR Advice & Strategic Planning
HR Frameworks & Processes
Full Compliance Audit
HR Documents & Tools
Managing Grievances & Investigations
Performance Management Systems
HR Connect
Looking for the essentials only? Have one-off questions you need answered? Need access to HR documents, policies and tools? Instead of partnering with a dedicated HR consultant, our HR Connect service delivers unlimited workplace advice (backed by representation in the event of a claim), a compliance audit, and assistance with your ongoing HR needs throughout the year.

HR Connect Features
Unlimited HR & Workplace Advice
Compliance Audit
Audit against Fair Work Act & NES
HR Documents & Tools
Representation

HR Connect Inclusions
HR Connect | |
UNLIMITED WORKPLACE ADVICE | |
Phone and email support (8:30 am to 5:30 pm AEST/AEDT) | |
Maximum number of authorised contacts | 3 |
Access advice within 24 hours of signing up | |
COMPLIANCE AUDIT | |
Audit against Fair Work Act & NES | |
WHS health check | |
HR DOCUMENTS | |
Access to over 200 HR documents and tools |
|
WHS DOCUMENTS & TOOLS | |
Access to WHS tools and documents |
|
REPRESENTATION | |
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims | |
DOCUMENT REVIEW & EDITING | Optional Add On |
Review and edit of 1-5 HR documents | $850 |
Review and edit of 6-10 HR documents | $1,550 |
Review and edit of 11-15 HR documents | $2,200 |
Review and edit of 16 or more HR documents | POA |
SAFETY (WHS) PARTNER | Optional Add On |
WHS MANAGEMENT SYSTEM (WHSMS) | Optional Add On |
EMPLOYEE ASSISTANCE PROGRAM | Optional Add On |
HR Connect Inclusions
UNLIMITED WORKPLACE ADVICE |
Phone and email support (8:30 am to 5:30 pm AEST/AEDT) |
Maximum number of authorised contacts |
3 |
Access advice within 24 hours of signing up |
COMPLIANCE AUDIT |
Audit against Fair Work Act & NES |
WHS health check |
HR DOCUMENTS |
Access to over 200 HR documents and tools |
WHS DOCUMENTS & TOOLS |
Access to WHS tools and documents |
REPRESENTATION |
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims |
DOCUMENT REVIEW & EDITING |
Optional Add On |
Review and edit of 1-5 HR documents |
$850 |
Review and edit of 6-10 HR documents |
$1,550 |
Review and edit of 11-15 HR documents |
$2,200 |
Review and edit of 16 or more HR documents |
POA |
SAFETY (WHS) PARTNER |
Optional Add On |
WHS MANAGEMENT SYSTEM (WHSMS) |
Optional Add On |
EMPLOYEE ASSISTANCE PROGRAM |
Optional Add On |
ABOUT THE SERVICE
HR Partner
Remove the complexity from your business operations and let us cover all your human resource needs with a dedicated HR professional who operates as an extension of your management team. Limit business risks and enjoy peace of mind by providing your management and staff with access to the right HR tools, processes and training.
Our premium service offers a proactive HR solution to deliver commercially focused outcomes for your business.

FEATURES
HR Partner Features
Unlimited HR & Workplace Advice
Full HR Audit & Strategic Planning
HR Documents & Tools
Representation & Mediation
Managing Grievances & Investigations
Dedicated HR Business Partner
HR Software Implementation, Training & Administration
Additional HR Projects

SEE INCLUSIONS
HR Partner Inclusions
HR Partner | |
UNLIMITED WORKPLACE ADVICE | |
Phone and email support (8:30 am to 5:30 pm AEST/AEDT) | |
Maximum number of authorised contacts | 3 |
Access advice within 24 hours of signing up | |
COMPLIANCE AUDIT | |
Audit against Fair Work Act & NES | |
WHS health check | |
Review of up to 6 contract templates and 20 workplace policies | |
HR DOCUMENTS | |
Access to over 200 HR documents and tools |
|
WHS DOCUMENTS & TOOLS | |
Access to WHS tools and documents |
|
REPRESENTATION | |
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims | |
HR PARTNER | |
Dedicated HR partner available during business hours |
|
Maximum number of HR partner hours per week (averaged over 12 months) | |
HR software administering, optimisation & training | |
Assistance for managers in drafting HR documents | |
Coach managers in performance management | |
Manage employee engagement | |
On-site HR | Additional fees apply |
HR PLANNING AND EXECUTION | |
Development of an annual One Page HR Plan |
|
Develop HR priorities aligned to business goals | |
Develop HR priorities to improve the health of HR | |
Execute HR priorities aligned with the One Page HR Plan | |
HR SOFTWARE | Required |
Employment Hero Premium | |
Employee file management | |
Paperless onboarding | |
Cloud HR document storage | |
Performance & goal setting | |
Employee benefits | |
Payroll integration | |
Manage employee engagement | |
SAFETY (WHS) PARTNER | Optional Add On |
WHS MANAGEMENT SYSTEM (WHSMS) | Optional Add On |
EMPLOYEE ASSISTANCE PROGRAM | Optional Add On |
HR Partner Inclusions
UNLIMITED WORKPLACE ADVICE |
Phone and email support (8:30 am to 5:30 pm AEST/AEDT) |
Maximum number of authorised contacts |
3 |
Access advice within 24 hours of signing up |
COMPLIANCE AUDIT |
Audit against Fair Work Act & NES |
WHS health check |
Review of up to 6 contract templates and 20 workplace policies |
HR DOCUMENTS |
Access to over 200 HR documents and tools |
WHS DOCUMENTS & TOOLS |
Access to WHS tools and documents |
REPRESENTATION |
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims |
HR PARTNER |
Dedicated HR partner available during business hours |
Maximum number of HR partner hours per week (averaged over 12 months) |
HR software administering, optimisation & training |
Assistance for managers in drafting HR documents |
Coach managers in performance management |
Manage employee engagement |
On-site HR |
Additional fees apply |
HR PLANNING AND EXECUTION |
Development of an annual One Page HR Plan |
Develop HR priorities aligned to business goals |
Develop HR priorities to improve the health of HR |
Execute HR priorities aligned with the One Page HR Plan |
HR SOFTWARE |
Required |
Employment Hero Premium |
Employee file management |
Paperless onboarding |
Cloud HR document storage |
Performance & goal setting |
Employee benefits |
Payroll integration |
Manage employee engagement |
SAFETY (WHS) PARTNER |
Optional Add On |
WHS MANAGEMENT SYSTEM (WHSMS) |
Optional Add On |
EMPLOYEE ASSISTANCE PROGRAM |
Optional Add On |
ABOUT THE SERVICE
HR Consulting
(On-Demand Service)
When it comes to human resources, we know that a one size fits all approach does not always work, especially when companies face different HR challenges depending on their size, industry and lifecycle stage.
Our on-demand HR consulting service delivers tailored and pragmatic HR solutions from one-off project engagements to ongoing support models for companies of all types, sizes, organisation structures and industries.

FEATURES
HR Consulting Features
Management Training
Representation & Mediation
HR Software Implementation & Training
Contract & Policy Review
HR Compliance
Restructuring & Redundancies
Leadership Development
HR Advice & Strategic Planning
HR Frameworks & Processes
Full Compliance Audit
HR Documents & Tools
Managing Grievances & Investigations
Performance Management Systems
Management Training
Representation & Mediation
HR Software Implementation & Training
Contract & Policy Review
HR Compliance
Restructuring & Redundancies
Leadership Development
HR Advice & Strategic Planning
HR Frameworks & Processes
Full Compliance Audit
HR Documents & Tools
Managing Grievances & Investigations
Performance Management Systems
ABOUT THE SERVICE
HR Connect
Looking for the essentials only? Have one-off questions you need answered? Need access to HR documents, policies and tools? Instead of partnering with a dedicated HR consultant, our HR Connect service delivers unlimited workplace advice (backed by representation in the event of a claim), a compliance audit, and assistance with your ongoing HR needs throughout the year.

FEATURES
HR Connect Features
Unlimited HR & Workplace Advice
Compliance Audit
Audit against Fair Work Act & NES
HR Documents & Tools
Representation

SEE INCLUSIONS
HR Connect Inclusions
HR Connect | |
UNLIMITED WORKPLACE ADVICE | |
Phone and email support (8:30 am to 5:30 pm AEST/AEDT) | |
Maximum number of authorised contacts | 3 |
Access advice within 24 hours of signing up | |
COMPLIANCE AUDIT | |
Audit against Fair Work Act & NES | |
WHS health check | |
HR DOCUMENTS | |
Access to over 200 HR documents and tools |
|
WHS DOCUMENTS & TOOLS | |
Access to WHS tools and documents |
|
REPRESENTATION | |
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims | |
DOCUMENT REVIEW & EDITING | Optional Add On |
Review and edit of 1-5 HR documents | $850 |
Review and edit of 6-10 HR documents | $1,550 |
Review and edit of 11-15 HR documents | $2,200 |
Review and edit of 16 or more HR documents | POA |
SAFETY (WHS) PARTNER | Optional Add On |
WHS MANAGEMENT SYSTEM (WHSMS) | Optional Add On |
EMPLOYEE ASSISTANCE PROGRAM | Optional Add On |
HR Connect Inclusions
UNLIMITED WORKPLACE ADVICE |
Phone and email support (8:30 am to 5:30 pm AEST/AEDT) |
Maximum number of authorised contacts |
3 |
Access advice within 24 hours of signing up |
COMPLIANCE AUDIT |
Audit against Fair Work Act & NES |
WHS health check |
HR DOCUMENTS |
Access to over 200 HR documents and tools |
WHS DOCUMENTS & TOOLS |
Access to WHS tools and documents |
REPRESENTATION |
Complimentary representation (up to but not including arbitration) for alleged unfair dismissal, adverse action, discrimination, bullying and harassment claims |
DOCUMENT REVIEW & EDITING |
Optional Add On |
Review and edit of 1-5 HR documents |
$850 |
Review and edit of 6-10 HR documents |
$1,550 |
Review and edit of 11-15 HR documents |
$2,200 |
Review and edit of 16 or more HR documents |
POA |
SAFETY (WHS) PARTNER |
Optional Add On |
WHS MANAGEMENT SYSTEM (WHSMS) |
Optional Add On |
EMPLOYEE ASSISTANCE PROGRAM |
Optional Add On |
Are you keeping your finger on the pulse?
HR processes and legislation are evolving quickly. When your business grows and your internal landscape evolves, will you know how to look after your HR needs?
You can’t be an expert in everything. The benefit that an outsourced HR provider offers is that experience and knowledge is shared across a team of professionals. This combined expertise cannot be compared to a stand-alone HR Manager, who is often confronted with situations that fall outside of their area of expertise. This can be stressful for the HR Manager, but also a risk to your business.
Whether you’re looking to ensure your HR procedures are compliant, or you’re seeking an HR solutions expert for all facets of your business, our HR partners can offer you the security of an extended HR team. They can tap into a huge network of other HR Partners, payroll software specialists and Employment Lawyers to provide whole-of-business focused HR solutions.
Sharing ideas and strategies with an outsourced HR partner means you can access additional resources and assistance with industrial relations, whilst at the same time feeling supported and confident in any business decisions made.
Find out how we can offer an added layer of support to your existing infrastructure with our HR solutions.


Are you keeping your finger on the pulse?
HR processes and legislation are evolving quickly. When your business grows and your internal landscape evolves, will you know how to look after your HR needs?
You can’t be an expert in everything. The benefit that an outsourced HR provider offers is that experience and knowledge is shared across a team of professionals. This combined expertise cannot be compared to a stand-alone HR Manager, who is often confronted with situations that fall outside of their area of expertise. This can be stressful for the HR Manager, but also a risk to your business.
Whether you’re looking to ensure your HR procedures are compliant, or you’re seeking an HR solutions expert for all facets of your business, our HR partners can offer you the security of an extended HR team. They can tap into a huge network of other HR Partners, payroll software specialists and Employment Lawyers to provide whole-of-business focused HR solutions.
Sharing ideas and strategies with an outsourced HR partner means you can access additional resources and assistance with industrial relations, whilst at the same time feeling supported and confident in any business decisions made.
Find out how we can offer an added layer of support to your existing infrastructure with our HR solutions.
Lean HR, what we believe
Our Lean HR model recognises that line managers can absorb many HR responsibilities and play a key role in talent management when given access to the right tools, training and expertise. Here are the eight principles that both we and our clients are applying proactively to deliver innovative HR to more Australian businesses.
Simplifying HR management and administration through cloud HR software.
Giving managers access to HR expertise for better and faster decision making.
Aligning HR goals with company objectives.
Promoting genuine coaching and conversations between managers and employees.
Providing HR tools to ensure role clarity, drive the right behaviours, manage performance and develop employees.
Measuring and improving employee engagement by collecting and acting on regular feedback.
Reasonably predicting turnover to reduce time to hire
Continuously improving the health of HR in the business.
How does it work?
Step 01.
Step 03.
Step 02.
Step 04.
Step 01.
Depending on the level of service required, you will receive a dedicated HR consultant or an advisory team, who will work with you to assist with human resources in your business.
Step 02.
Your business gains access to outsourced HR expertise, coaching and workplace advice via your consultant or team, including help managing investigations, under-performance, grievance and misconduct issues. Advice is backed by representation in the event of any complex workplace claim (at no extra cost) through our partner EI Legal.
Step 03.
Your HR service can include help to maintain and administer Employment Hero, your HR software which taps into all key HR metrics, employee files, HR workflows and HR documents.
Step 04.
On-site HR support can be provided on-demand. Depending on your package, your outsourced HR service may also include a certain number of on-site hours per annum.
Service benefits
We deliver pragmatic HR services and employment relations support to companies of all sizes and industries. Our HR partner solution provides businesses with the ultimate level of human resource consulting and support, so you can focus on the important things. We’re an expert-run, fully managed HR service providing the best for Australian businesses.
Save time
Outsourcing your HR allows you to focus on other important business functions
Save money
Outsourced HR solutions are delivered at a fraction of the cost of traditional approaches, providing HR access at less than the cost of a headcount
Gain peace of mind
Comprehensive HR support and consulting services for your business
Improve retention
Increase employee engagement and improve retention with the right HR solution
Expert local support
HR consultants are seasoned professionals, providing actionable pragmatic advice locally, throughout Australia
Hear from some of our HR clients
Who are we?
Meet the team
We believe that the strongest teams foster diverse personalities, talents and skills. We use our experience to help others achieve their best.

ALANA BLOOM
Head of HR

RIANNA SHANKS

BROOKE MCMAHON
Senior HR Partner

TRACEY BLACK

ASHLEIGH LINDSAY
Senior HR Partner

LOUISE ALAGICH
Senior HR Partner

JESSIE BITTERLIN
Senior HR Partner

KYLIE EDMONDS
Senior HR Partner

HANNAH HOWARD
HR Partner

HAYLEY MCLACHLAN
HR Partner

AMANDA GORDON
HR Partner

CHLOE LOKAN
HR Partner

RHIANNON TURAI
HR Partner

RHIANNON COSGROVE
HR Partner

YVETTE COUTSOUDIS
HR Partner

NANCY LAI
HR Partner

SARAH COSTELLO
HR Partner

SIRJAN PREET
HR Partner

NOUSHIG TAOUK
HR Partner
Outsourced HR Partner locations
Access efficient HR advice and support from a team of HR experts in:
Looking for a tailored HR solution?
To speak to one of our HR consultants, or find out more about our HR outsourcing services, just fill out the form below and we’ll be in touch.